Frequently Asked Questions
Everything you need to know about your PWHL gear.
When will my PWHL jersey ship?
Standard orders are typically processed within 3-5 business days. Please note that custom name and number jerseys may require an additional 10-14 days for production before shipping.
What is your return policy for fan gear?
We offer a 30-day return window for most unworn and unwashed items with original tags attached. Please note that all customized jerseys and clearance items are final sale and cannot be returned.
How do I determine the right size for me?
We provide detailed size charts on every product page. Our replica jerseys are designed with a relaxed fit to be worn over layers; we recommend sizing down if you prefer a more tailored look.
Do you offer international shipping to fans outside North America?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including Apple Pay, Google Pay, and Shop Pay for a faster checkout experience.
Are these products officially licensed?
Yes, all merchandise sold on the Shop of the PWHL is 100% officially licensed by the Professional Women's Hockey League, ensuring the highest quality standards for our fans.